Questions and Answers
1. What types of trips does Passport Proud offer?
Passport Proud offers a variety of curated travel experiences, including cultural tours, adventure trips, wellness retreats, and more, with a focus on immersive and unique destinations.
2. How can I book a trip with Passport Proud?
To book a trip with Passport Proud, you can visit our website to browse available trips. We use Travel Joy for bookings. Alternatively, you can contact our customer service team for personalized assistance.
3. Are there age restrictions for participating in Passport Proud trips?
Passport Proud welcomes travelers of all ages, although some trips may have specific age requirements or recommendations. Please check the details of each trip for more information.
4. What is included in the cost of a Passport Proud trip?
The cost of a Passport Proud trip typically includes accommodations, transportation during the trip, guided activities, some meals, and other specified inclusions. Please refer to the trip itinerary for a detailed list of inclusions.
5. Can I customize my itinerary with Passport Proud?
While Passport Proud offers pre-planned itineraries for many trips, we can often accommodate special requests or tailor the itinerary to suit your preferences. Contact us for more information on customization options.
6. What safety measures does Passport Proud have in place during trips?
Passport Proud prioritizes the safety and well-being of our travelers. We work with experienced guides and partners, adhere to local regulations, and implement safety protocols to ensure a secure travel experience.
7. How can I contact Passport Proud for assistance or inquiries?
You can contact Passport Proud by phone, email, or through our website's contact form. Our customer service team is available to assist with any questions or inquiries you may have.
8. Are there any membership fees to join Passport Proud?
Passport Proud does not charge membership fees. You can join our community and access trip offerings without any additional cost.
9. What is Passport Proud's cancellation policy?
Passport Proud's cancellation policy may vary depending on the specific trip and circumstances.
10. Does Passport Proud offer travel insurance options?
Passport Proud can provide information on travel insurance options and may offer assistance with obtaining coverage for your trip, however we suggest you getting your own insurance. Contact us for recommendations and guidance.
11. Can Passport Proud assist with obtaining visas or travel documentation?
Passport Proud can provide assistance and guidance on obtaining necessary visas or travel documentation for your trip. However, travelers are responsible for ensuring they have the required documents for their destination.
12. What types of payment methods does Passport Proud accept?
Passport Proud accepts various payment methods, including credit/debit cards, bank transfers, and online payment platforms. Payment details will be provided upon booking confirmation.
13. Can I request special accommodations for dietary restrictions or mobility needs?
Passport Proud strives to accommodate special requests, including dietary restrictions or mobility needs, whenever possible. Please inform us of any special accommodations needed when booking your trip.
14. How far in advance should I book a Passport Proud trip?
It is recommended to book a Passport Proud trip as far in advance as possible to ensure availability and secure your spot. However, last-minute bookings may also be available for select trips.